Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate

Validates expertise in configuring and implementing Dynamics 365 Field Service to manage mobile workforces delivering onsite service. Covers configuring Field Service applications including resource management, booking, scheduling, territories, characteristics, and pricing. Also covers managing work orders and customer assets through the full lifecycle including incident types, service tasks, agreements, inspections, and functional locations. Includes scheduling and dispatching work orders via schedule boards, schedule assistant, and Universal Resource Scheduling. Additional areas include the Field Service mobile app, inventory and purchasing management, and extending with Microsoft Power Platform including canvas apps and Power Automate cloud flows.